Privacy Policy

Last updated: 18.02.2025

1. Introduction

Welcome to the Botanica® website https://botanica-plants.com. Your privacy is very important to us. This Privacy Policy explains how we collect, process, store, and protect your personal data and informs you about your rights regarding data protection.

2. Data Controller

The controller of your personal data is: Radosław Niedźwiedź.

You can contact the data controller via email: info@botanica-plants.com.

3. What data do we collect and for what purpose?

We collect the following personal data:

• Name and surname – for contacting the user (contact forms, account registration).

• Email address – for responding to inquiries and sending marketing information, if you give consent.

• Phone number – for contacting the user (mainly for order-related inquiries, customer service).

• Sales point address – for verifying Botanica® product sales points.

• Website activity data – collected automatically via cookies (see “Cookies” section).

Purpose of data processing:

• Responding to user inquiries via contact forms,

• Managing user accounts (in the future),

• Sending marketing messages, newsletters, and offers (with user consent),

• Fulfilling legal obligations related to business operations.

4. Legal basis for data processing

Your personal data will be processed based on:

• Your consent (e.g., for receiving newsletters or submitting contact forms),

• Contract performance (e.g., service agreement or account registration),

• Our legitimate interest (e.g., service improvement, direct marketing).

5. Data retention period

We retain personal data for:

• The time needed to handle inquiries (e.g., contact form responses),

• Until consent is withdrawn (in the case of direct marketing),

• As long as required by law for legal obligations.

6. User rights

You have the right to:

• Access your personal data,

• Correct your personal data if inaccurate,

• Delete your data (“right to be forgotten”),

• Restrict data processing,

• Transfer your data,

• Object to processing for marketing purposes.

To exercise any of the above rights, please contact us at info@botanica-plants.com.

7. Data security

We secure your personal data against unauthorized access, alteration, disclosure, or destruction using appropriate technical and organizational measures. Our site uses encrypted (SSL) connections to ensure the safe transmission of data.

8. Cookies

This website uses cookies to:

• Ensure the site functions properly,

• Analyze website traffic (Google Analytics),

• Enhance user experience (e.g., remembering language preferences).

You can manage your cookie preferences via your browser settings. Please note that some features of the site may not function correctly without accepting cookies.

9. Sharing personal data

Your personal data may be shared with:

• IT service providers (e.g., hosting, analytics tools),

• External marketing service providers, only to the extent necessary to provide the service.

Your personal data will not be sold or shared with third parties not involved in providing our services.

10. Hosting

This website is hosted (technically maintained) on the servers of the operator: home.pl.

11. Changes to the Privacy Policy

We reserve the right to make changes to this Privacy Policy. Users will be informed of any updates by the change of the date on this page.